Backing up devices your staff use at home or on the road

Laptops that spend most of their life outside the office still need backing up — cloud-synced folders like OneDrive or Google Drive help, but only for files actually saved inside the synced folder, not the whole device. Make sure remote and hybrid staff know exactly where they must save work for it to be protected.

Coach's tip: an unclear "save here" rule is the single biggest cause of "my laptop died and I lost everything" calls.