IT Support for Businesses That Mean Business

Is Your ITIn Shape?

Bloated systems. Weak security. Slow response times. Sound familiar? We work with businesses of all shapes and sizes to get their technology performing like an athlete.

30-day rolling contracts. We earn our place in your business every single day.

Get a Free Tech Audit → See What We Do
💪
25+
Years Experience
🔒
Zero
Lock-in
☁️
M365
& Azure Experts
⚡
30-Day
Rolling Contracts
My Tech Coach mascot
◉ Microsoft 365
◉ Azure Cloud
◉ Google Workspace
◉ Cyber Security
◉ IT Support
◉ Multi-Factor Authentication
◉ Server Infrastructure
◉ Telecoms & VoIP
◉ Networking
◉ Any Industry
◉ Any Size Business
◉ 30-Day Rolling Contracts
◉ Microsoft 365
◉ Azure Cloud
◉ Google Workspace
◉ Cyber Security
◉ IT Support
◉ Multi-Factor Authentication
◉ Server Infrastructure
◉ Telecoms & VoIP
◉ Networking
◉ Any Industry
◉ Any Size Business
◉ 30-Day Rolling Contracts
What We Do

Your IT Personal Trainer

Just like a good PT, we assess where you are, build a plan, and push you toward peak performance — whatever industry you're in, and without the jargon.

☁️

Microsoft 365 & Azure

Setup, migration, optimisation and ongoing management of your M365 environment. Email, Teams, SharePoint, OneDrive — all tuned up and running lean.

Cloud Infrastructure
🔐

Cyber Security

From MFA rollout to endpoint protection and phishing training, we harden your business against the threats that take down small operators every day.

Security
🖥️

Day-to-Day IT Support

Printers. Laptops. WiFi. Staff onboarding. Whatever breaks or slows you down, we fix it fast — so you can focus on your members and clients.

Helpdesk
🌐

Google Workspace

Gmail, Drive, Meet, Docs and Calendar set up properly for your team. We handle migration from legacy systems and make sure nothing gets lost in the process.

Productivity
📡

Networking & Connectivity

Gym floors need solid WiFi. Offices need fast, secure networks. We design, install and manage infrastructure that won't let you down mid-session.

Infrastructure
📞

Telecoms & VoIP

Modern phone systems that work how you do. Cloud-based, scalable, and a fraction of the cost of a traditional PBX. Keep your team connected everywhere.

Communications
About My Tech Coach

25 Years.
No Jargon.
No Lock-In.

I've been in IT for over 25 years — spanning helpdesk support, server infrastructure, telecoms and enterprise networking. Along the way, I noticed that small and medium businesses consistently got a raw deal from IT providers.

Either they were overcharged and under-supported, or locked into long contracts with slow, impersonal service. So I fixed that.

My Tech Coach is built around one simple idea: treat your IT like your training. Be consistent, stay honest about what's working, and never stop looking for gains.

We work with businesses across retail, hospitality, professional services, education, and beyond — specialising in Microsoft Azure, M365, and Google Workspace.

And if you need us? Just WhatsApp us. No portals, no ticket numbers, no being passed around. Real support from a real person — however you prefer to get in touch.

25+
Years in IT
30
Day rolling contracts
0
Lock-in periods
Any
Industry, any size
🏋️ Your IT Fitness Plan — First 30 Days
1
Free Tech Audit
We assess your current setup — hardware, software, security, and cost. No obligation, no sales pitch.
2
Tailored Plan
We build a prioritised roadmap. Quick wins first, long-term gains second. Costed transparently.
3
Execute & Support
We get to work. You get direct access — no ticketing black holes, no holding music.
4
Monthly Review
We check progress, adjust the plan, and prove our value. Keep us or don't — your call every 30 days.
How It Works

From Flabby to Fighting Fit

Four steps to get your IT performing — and keep it there.

01

You Get In Touch

Drop us an email. Tell us about your business and what's giving you grief.

02

Free Audit Call

We jump on a call, ask the right questions, and look under the bonnet. No charge, no commitment.

03

We Build Your Plan

Clear scope, transparent pricing, a prioritised list of what needs doing and why.

04

Ongoing Partnership

Month-to-month support with regular reviews. We stay because we deliver, not because of a contract.

🔑 Free Guide

Set Up MFA.
Stop 99% of Account Hacks.

Multi-Factor Authentication is the single highest-impact security step any small business can take. We've written a free, plain-English guide to walk you through it — no IT degree required.

Email for Free MFA Guide →
Resource Hub

IT Advice That Actually Makes Sense

No jargon, no filler. Practical tech guidance written for business owners who'd rather be running their business than wrestling with IT.

Security
🔐
12 min readSecurity

Why Your Business Password is the Front Door You Left Unlocked

Most data breaches aren't sophisticated hacks — they're opportunistic attacks on weak, reused passwords. Here's how to fix that without losing your mind.

Read More →
Cloud
☁️
8 min readMicrosoft 365

M365 vs Google Workspace: Which One Is Right for Your Business?

We've set up both for dozens of clients across many industries. An honest comparison — no sales agenda, just what actually works.

Read More →
WiFi
📡
6 min readNetworking

Office WiFi Keeps Dropping? Here Are the 5 Most Common Culprits

Thick walls, interference, poor placement, cheap hardware. Business WiFi is harder to get right than it looks. We break down what's probably killing yours.

Read More →
Security
🛡️
10 min readCyber Security

What Happens When Your Customer Data Gets Leaked — and How to Stop It

You hold names, addresses, and payment details. That's a goldmine for attackers. Here's what proper data hygiene looks like for small businesses under GDPR.

Read More →
Productivity
💻
7 min readMicrosoft Teams

Teams for Business: Stop Using WhatsApp for Everything

WhatsApp works. Until it doesn't. GDPR, message retention, staff turnover — here's why Microsoft Teams is a better backbone for your team comms.

Read More →
Backup
💾
9 min readDisaster Recovery

The 3-2-1 Backup Rule: Your Business's Spotting Partner

You wouldn't lift heavy without a spotter. Running a business without a tested backup strategy is the same thing. Here's what 3-2-1 means in plain English.

Read More →
View All Posts
FAQ

Questions We Get Asked Every Day

If your question isn't here, email hello@mytechcoach.co.uk — we reply fast.

My Tech Coach mascot
Because you shouldn't need a lawyer to leave your IT provider. We believe in earning your business every month. If we're not delivering value, you should be free to walk. It keeps us sharp, honest, and focused on results rather than lock-in.
Yes — we work with businesses across retail, hospitality, professional services, education, healthcare, and more. The training analogies are just our style; the IT expertise applies everywhere. If you need reliable, no-nonsense tech support, we're the right fit.
A 45-minute discovery call followed by a written summary. We look at your hardware, cloud setup, email security, backup posture, and costs — and give you a clear picture of where the risks and savings are. No obligation whatsoever.
Absolutely. We've migrated businesses from Gmail to M365, on-premise Exchange to Exchange Online, and legacy file servers to SharePoint. Migrations are planned carefully, tested thoroughly, and executed with minimal disruption.
Near-instant for failures, sub 1-hour for most other issues. You'll have a direct contact — not a ticketing queue. And if WhatsApp is easier for you, that works for us too.
Absolutely — small businesses are often the most vulnerable and the most undersupported. You may not be able to afford a full-time IT person, but you still have GDPR obligations, customer data to protect, and systems that need to run reliably. That's exactly what we're built for.
MFA is Multi-Factor Authentication — an extra security layer on top of your password. Think padlock AND deadbolt, not just one lock. It stops over 99% of automated account attacks. Email mfa@mytechcoach.co.uk for our free step-by-step guide.
Both. Remote handles the majority of issues quickly. Some things — new hardware, network installs, server work — genuinely need someone on the ground. Our Studio/Gym plan includes a monthly on-site visit; additional visits available on request.
Get Started

Ready to Get
Your IT in Shape?

Book your free tech audit. No commitment, no pressure, no jargon. Just an honest look at where your IT is and where it could be.

Email hello@mytechcoach.co.uk → Get Free MFA Guide